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Frequently Asked Questions

Q. Where is the Adult Resource Alliance of Yellowstone County located? The Adult Resource Alliance is located at 1505 Avenue D which is just north of the Sears maintenance shop. Parking is available on the west side of the building, in back of the building and on Avenue D and 15th Street West. The Adult Resource Alliance is accessible by MET Route 3D-15th Street West. There is a bus stop on the corner of Avenue D and 15th Street West, adjacent to the Alliance. You may board the bus at either the downtown transfer center or the Stewart Park transfer Center.

 

Q. How old do I need to be to be eligible for the Alliance’s programs and services? For most of our programs and services, you must be at least 60 years of age. For our Senior Dinner Program, if you are under 60 but your spouse is 60 or older, you are also eligible. Anyone can enjoy a meal at one of our eleven meal sites, but if you are under 60 years of age and you do not meet the above criteria, you will be asked to pay $6.00 per meal, instead of the recommended donation of $4.00.   In addition to serving seniors, The Resource Center provides services to physically disabled individuals 18 and older.   To be eligible for the Minor Home Repair Program, you must be at least 62 years of age.

 

Q. Where can I find a computer to send e-mails and access the internet? The Adult Resource Alliance at 1505 Avenue D has a computer center which you may use at no cost. All of the computers have internet and e-mail access. A printer is also available for your use. If you would like to brush up on your computer skills or want to learn how to use a computer, many of the senior centers have computer classes for a nominal charge. Call 406.259.9666 for more information.

 

Q.  How can I find out about what’s going on at the Adult Resource Alliance? Our website will always be kept up-to-date. You may also learn about our activities and events through our free monthly publication, the Senior News You can sign up for our newsletter online (click on Senior News on the left side of your screen) or by calling 406.259.9666. The current newsletter, as well as past issues, are also available on-line.    

 

Q. Do you charge for the services you offer? With a couple of exceptions, our services and programs are either available on a recommended donation basis or are available at no charge. The Resource Center, which does not charge for its services, may link you with a service that has an associated cost.  We certainly appreciate donations as donations do help pay for the cost of providing the service. We do not deny services to someone if he/she is unable to make a donation.

Meals

Generally speaking, the recommended donation for a meal through the Meals on Wheels or Senior Dinner Programs for individuals 60 and older or for an eligible spouse is $4.00 per meal. This may differ somewhat at the rural meal sites. Please contact the Adult Resource Alliance if you need additional information.

Transportation

 

Laurel Transportation Program – As of September 1, 2010, the Laurel Transportation Program began implementing fares.  For rides within Laurel, the fare is $2.50 per round trip.   If additional stops are requested during a trip, $1.25 is charged for each additional stop.  For rides to/from Billings, the fare is $6.00 per trip.

 

Custer Transportation Program – The recommended donation for a trip to/from Billings through the Custer Transportation Program is $7.00 per round trip. If you board the bus at Ballantine, Huntley or Worden, the recommended donation will be prorated.

 

Meal Site Cab Program – The recommended donation for a ride through the Meal Site Cab Program is $2.00 one-way.

 

RIDES – A $2.50 donation per round trip is recommended for the RIDES Program.

 

Trips

The total cost of a trip is equally divided among trip participants.

 

Q. How often can I use your services? You may use our services as often as you like or as long as you need assistance. You may enjoy a noon meal at one of our eleven meal sites, for example, five days a week for as long as you like. If you qualify for our Meals on Wheels Program, you may stay on the program as long as you need assistance. Once you are no longer on Meals on Wheels, we encourage you to attend one of our meal sites. There is no limit to how many times you may contact The Resource Center for information and assistance or visit with the AVP staff about volunteer opportunities.  

 

Q. Do I need to be a member of a senior center before I can enjoy a noon meal? No, you do not need to be a member of a senior center. The noon meals at the senior centers are provided through the Adult Resource Alliance’s Senior Dinner Program.

 

Q.  What if I’m not interested in a full course meal for lunch? The meal site at 1505 Avenue D  offers a deli menu between 11:00 a.m. and 12:30 p.m. Monday through Friday. You may stop in, with no reservation, for a ½ sandwich, soup, fruit, dessert, and milk. A chef salad is also available.  The recommended donation for individuals 60 and over is $4.00 per meal. The cost for younger individuals is $6.00.

 

Q. Can I attend any senior center regardless of where I live? You may attend any one of the six senior centers in the County. Each senior center has its own personality so feel free to attend more than one until you find the “perfect fit”.   Many of the centers have a nominal annual membership fee which allows its members to enjoy other activities at the center such as classes and movies. You do not need to be a member at a center to enjoy the noon meal provided by the Adult Resource Alliance.

 

Q. Can I join in on a trip even though I do not live in Yellowstone County? Seniors residing in Yellowstone County are given preference but if room is available, residents from other counties may take one of our trips.

 

Q. What funding does the Adult Resource Alliance? The Adult Resource Alliance receives the following funding. Federal – 21% State – 14% County – 37% Service contributions from program participants and clients – 17% Donations through fundraising – 7% Grants and other revenue through newsletter advertising and trips – 4%

 

 

Q. I am interested in making a donation to the Alliance.  What percentage of the organization’s funding goes toward administration costs?   Eighty-seven percent (87%) of the funding that the Adult Resource Alliance receives goes directly toward providing programs and services. Nine percent (9%) of the funds are used for administration and four (4%) for fundraising activities.